ING explores gen AI for coding, CX
Netherlands-based ING Bank has identified AI and analytics as a critical priority as digital usership ticked up in the third...
AI
JPMorgan is working with U.S. regulators on generative AI pilot projects
JPMorgan Chase & Co. is working with US regulators and walking them through its first set of generative AI pilot projects to ensure all...
Wells Fargo exec to speak at Bank Automation Summit U.S. 2024
Steve Hagerman, chief information officer of consumer technology at Wells Fargo, will join the panel discussion “The AI revolution in...
Elevating Banking Efficiency and Customer Experience through Cutting-Edge Technology
In the ever-evolving landscape of banking, the need for innovative customer-facing technology has never been more critical. Facing challenges like...
Bank Automation Summit U.S. 2024 registration is open
Bank Automation News is pleased to announce that Bank Automation Summit U.S. 2024 will take place March 18-19 in Nashville,...
Podcast: Approaching AI with a plan
Financial institutions are investing in AI and, as they do, they must consider application, talent and regulation. Card issuing...
Inside look: The hunt for AI talent
Financial institutions are on the hunt for AI talent as AI, machine learning, natural language processing and generative AI continue...
Combatting Fraudsters with AI and ML
In recent years, community and regional banks have been under increasing obligation to discover and report money laundering and tamp...
Chase exec: 3 uses for automation, AI in underwriting
Financial institutions are identifying AI uses within their operations for coding, documentation and underwriting. Chase Auto National Credit Director Anne...
BECU automation surpasses 60%
LAS VEGAS — BECU automates more than half of its underwriting operations as it balances AI with manual processes. The Tukwila, Wash.-based...
