Bank Automation News Help Center

What is the difference between the Bank Automation News subscription options?

At Bank Automation News, we are excited to offer two subscription types to fit the needs of you and your company – Bank Automation News Premium and Bank Automation News Premium Plus.

Bank Automation News Premium provides users with access to unlimited Premium news articles, subscriber exclusive features, the daily newsletter, and more.

Bank Automation News Premium Plus provides users with access to all of the above as well as complimentary access to all Bank Automation News events, a catalog of Bank Automation News event video content and startup demo videos, access to the Emerging Fintech Directory, exclusive monthly webinars, and more!

How can I subscribe to Bank Automation News Premium?

You can get subscribed to Bank Automation News Premium by completing the subscription form here! Upon completion of your registration, your 7 day free trial will begin. Your payment will not be processed until the end of your trial. 

Don’t forget to check out the Bank Automation News Premium Plus subscription as well for additional benefits!

Do you offer Enterprise subscriptions?

Yes, we do provide Enterprise subscription options that provide Premium and/or Premium Plus access to your whole team for a deeply discounted rate. Learn more and request a free quote here!

Can I get a free trial?

We are happy to offer a free 7 day trial for all new Bank Automation News Premium subscribers! Your trial will begin automatically upon completion of registration. You can start your trial here 

You will be required to sign up using a credit card, but you will not be charged until the end of your trial. You are free to cancel your subscription during your trial, at no charge. 

Free trials are not applicable on Premium Plus subscriptions.

Can I pay by invoice?

If you require an invoice to subscribe, we are happy to send that over to you! You can contact us to request one. Please provide the full name of the subscriber, their email address, company name, billing address, and the email address to which the invoice should be sent.  

How can I get a payment receipt?

At the time of payment, your receipt will be automatically sent to the email address on fileSome email firewalls send these receipts to spam or block completely. Please note that payment receipts for Bank Automation News Premium subscriptions will not be sent until the completion of your 7-day trial.

If you need a receipt and have not received via email, please contact us and we will be happy to send that over to you! If you have the transaction number please provide, otherwise please provide the subscriber’s email address, transaction amount, and the transaction date so that our team can locate your receipt. 

How do I subscribe to the email newsletter?

To stay up to date with our latest headlines, you can subscribe to our free email newsletter here. Please note that a Bank Automation News Premium subscription is required to log in and access full Premium articles. You can get subscribed to Bank Automation News Premium here! 

How do I log into my account?

Bank Automation News Premium and Premium Plus subscribers can log into their account here! You must have a paid subscription to log in and access Premium content. 

I forgot my password, how can I reset it?

You can reset your password here! Some firewalls will send the password reset email to your spam folder or block completely. If you do not receive the reset email, you can contact us and our team will be happy to assist you with resetting your password.  

How can I renew my subscription?

If your subscription has already expired, you can renew from your account settings here. If you would like to renew your subscription prior to expiration, you can contact us and our team will be happy to assist you. Please be sure to mention the subscriber’s email address on file so our team can locate your account. 

How do I cancel my subscription?

Premium Subscribers can contact us to request cancellation of their subscription. Please include the email address you subscribed with so our team can locate your account. We appreciate any feedback on your reason for cancellation, in an effort to improve the customer experience!

Premium Plus Subscriptions have a 12-month term. Contact us if you would like to cancel.

You can view our full cancellation Terms & Conditions here.

Where can I find the subscription Terms & Conditions?

You can access our subscription Terms & Conditions here. 

How can I register for a Bank Automation News event?

Bank Automation News Premium Plus subscribers receive complimentary access to all Bank Automation News virtual and in person events. You can RSVP for your next event from the Plus Portal. You will be required to log in to your account to access and RSVP. If you are not yet a Bank Automation News Premium Plus subscriber, you can get subscribed here! 

If you are not a Premium Plus subscriber, we still invite you to attend our industry events! You can learn more about our upcoming events here! 

What is included in a subscription to Bank Automation News Premium Plus?

Premium Plus subscribers receive access to all Premium news articles and features on the site as well as access to the Plus Portal. The Plus Portal is the center for all of your exclusive Premium Plus content. Here you can find a catalogue of Bank Automation News event recordings and startup demo videos, Premium Plus exclusive webinars, the Emerging Fintech Directory, and RSVP for complimentary access to all Bank Automation News events!

How can I get subscribed to Bank Automation News Premium Plus?

You can get subscribed to Bank Automation News Premium by completing the subscription form here!

Where can I access Bank Automation News Premium Plus video content?

Bank Automation News Premium Plus subscribers can access Premium Plus video content, including Bank Automation News event coverage, startup demo videos, and Premium Plus exclusive webinars, from the Plus PortalHere you can browse all videos by event, category, and more! You will be required to log in to your account to access. 

If you are not yet a Bank Innovation Premium Plus subscriber, you can get subscribed here! 

How can I RSVP to attend a Bank Automation News event?

Bank Automation News Premium Plus subscribers receive complimentary access to all Bank Automation News virtual and in person events. You can RSVP for your next event from the Plus Portal. You will be required to log in to your account to access and RSVP. If you are not yet a Bank Automation News Premium Plus subscriber, you can get subscribed here! 

If you are not a Premium Plus subscriber, we still invite you to attend our industry events! You can learn more about our upcoming events here! 

What is the Emerging Fintech Directory for?

The Emerging Fintech Directory lists hundreds of engaging and emerging fintech startups endeavoring to revolutionize financial services. This is not an exhaustive list, but rather a sampling of fintechs that are at the cusp of banking innovation. The Emerging Fintech Directory, which is compiled by the Bank Automation News editorial staff, is updated regularly. The Bank Automation News staff also designates some exceptional startups as “recommended.” These “recommended” lists are published a few times a year.

As a Premium Plus subscriber, you can request an introduction to startups in the directory. Use the “Connect” button to do so.

How do I access the Emerging Fintech Directory?

Bank Automation News Premium Plus subscribers can access the Emerging Fintech Directory here. You will be required to log in to your account to access. 

How can I connect with Bank Automation News certified startups?

Bank Automation News subscribers can connect with startups through the Emerging Fintech Directory. Use the “Connect” button on the startup’s listing. For recommended startups only, selecting the “Connect” button will allow you to schedule a meeting with the startup team directly!

Why can't I contact all startups in the Emerging Fintech Directory?

We are excited to connect Bank Automation Premium Plus subscribers with Bank Automation News certified startups! The Emerging Fintech Directory provides a larger analysis of emerging fintechs, however the ability to connect is exclusive to those startups that have been certified by Bank Automation News.

How can I receive the Bank Automation News media kit?

You can request the Bank Automation News media kit from our sales team here!

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