CaixaBank deploys AI-driven ‘cognitive assistant’
CaixaBank is deploying AI as a ‘cognitive assistant’ to personalize the bank’s services and streamline back-end processes. The $678 billion...
AI
Santander has over 60 AI uses
Santander Bank is exploring AI to enhance its operational efficiency, allowing its employees to focus on value-added tasks. The Madrid-based...
Podcast: Deploying AI in underwriting
Eight in 10 credit union execs are looking to AI to enhance their underwriting capabilities. According to credit underwriting software...
Arc CEO to be fireside speaker at Bank Automation Summit U.S. 2024
Don Muir, chief executive of San Francisco-based digital bank Arc, will be featured in a fireside chat at Bank Automation...
5 questions with … Valley Bank’s chief data and analytics officer
Valley Bank is exploring generative AI, expanding machine learning operations and paying keen attention to data throughout the bank’s operations. ...
Top 5 AI stories of 2023
AI and generative AI uses exploded in 2023 and the financial industry felt the ripple effects. Ninety-nine percent of financial...
Editor’s Picks: Top AI features of 2023
Each month, the Bank Automation News editorial team does a deep dive into topics relevant to the banking industry and,...
Gen-AI driven chatbot to automate 90% of bunq’s operations
Digital bank bunq rolled out its generative-AI driven chatbot this week and expects the bot to automate most of its...
Podcast: Lazard saves 100K hours annually with UiPath
Financial institutions including asset management firm Lazard and technology provider Fiserv are looking to business automation platform UiPath for automation,...
These 4 US banks lead AI talent race
As AI becomes pervasive, financial institutions are on the hunt to win AI talent, with the big four U.S. banks...
