Google Archives

Feedback from technology providers and vendors on the use of artificial intelligence (AI) and other automation tools in response to ...

HSBC rolls out internal chatbot to help speed inquiries

byJaspreet Kalra

March 18, 2021

HSBC last week deployed an internal chatbot powered by Google Cloud that can process any document and answer employee policy ...

Google Cloud partners with Automation Anywhere in bid to accelerate RPA adoption

byJaspreet Kalra

March 15, 2021

Google Cloud and Automation Anywhere announced Monday that the two companies have joined forces for a strategic, multiyear collaboration to bring the automation platform ...

HSBC launches internal chatbot built with Google Cloud AI

byJaspreet Kalra

March 12, 2021

HSBC has deployed an internal chatbot powered by Google Cloud’s artificial intelligence (AI) technology to speed bank employees’ handling of questions about the bank’s internal frameworks and policies. The Operational Risk and Resilience Application, or ORRA, chatbot was born out of ...

PPP prompts offers of free automation solutions

byLoraine Lawson

January 20, 2021

The second round of the Paycheck Protection Program (PPP) launched this week and, following Google’s lead, BankLabs is offering a ...

Google enters banking, lures new players to BaaS

byGarret Reich

November 23, 2020

Google’s growing portfolio of bank partnerships is signaling a trend among legacy institutions that co-branded Banking-as-a-Service (BaaS) might be the ...

Google deploys its OCR tech for new mortgage product

byBianca Chan

October 20, 2020

Google Cloud is embedding itself further into the financial services industry with the launch of its new mortgage application and ...

Movers and shakers: Notable September hires in fintech and banking

byBianca Chan

September 25, 2020

September has proven to be a busy month in banking and fintech staffing shuffles. JPMorgan Chase made notable investments in ...

BMO leans into Google partnership to stretch customer reach

byBianca Chan

August 10, 2020

BMO Financial Group is betting on its partnership with Google to be a “growth engine” for the company from a ...

Weekly Wrap: Google launches PPP solution and banks tackle social media

byBank Automation News Editors

May 8, 2020

Banks and tech companies continue to launch Paycheck Protection Program solutions. Google recently got involved with three new tools backed ...

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Tag: Google

Google, Plaid and Upstart urge OCC to issue AI rules clarification

HSBC rolls out internal chatbot to help speed inquiries

Google Cloud partners with Automation Anywhere in bid to accelerate RPA adoption

HSBC launches internal chatbot built with Google Cloud AI

PPP prompts offers of free automation solutions

Google enters banking, lures new players to BaaS

Google deploys its OCR tech for new mortgage product

Movers and shakers: Notable September hires in fintech and banking

BMO leans into Google partnership to stretch customer reach

Weekly Wrap: Google launches PPP solution and banks tackle social media

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