5 Questions with Citizen Bank VP of Innovation RJ Sherman
RJ Sherman, the chief innovation vice president at Citizens Bank, isn’t a believer in using technology for technology’s sake. Sometimes,...
API integrator Railz raises $15 million in series A funding
Software provider Railz, which offers an API integration that connects financial institutions with small and mid-sized businesses, today announced a...
Listen: Chatbots evolve to be more efficient, helpful to employees
Chatbots are evolving to be more useful for customers and employees than in the past. “You are going to start...
Automating data: AI can fill in data gaps, help with reconciliation
Some vendors claim their products can automate data, eliminating the need for data scientists, but experts say that’s not entirely...
Microservices trend makes digital platforms accessible to small banks
When Wildfire Credit Union decided to optimize its customer and employee experience, it turned to a digital banking platform that...
Listen: Explainable artificial intelligence could be game-changer for banks
Explainable artificial intelligence (AI) could be the key to making AI more accessible for regulators and banks looking to provide...
Chase builds out digital and product leadership team, Citi hires new compliance chief
This month saw investment in digital leadership and compliance, as C-suite positions were filled with new faces at JPMorgan Chase,...
Accenture: Bank adoption of automation slower than other industries
A global survey of 1,100 bank executives shows a slim majority of banks are automating processes, and at rates lower...
Citizens Bank and Trust banks on Fiserv and APIs
Alabama’s Citizens Bank and Trust is upgrading its core account processing platform to offer real-time payments and better automate with...
5 ways process mining can build better bot strategy
Process mining isn’t necessary to bot automation — but it can create a more efficient bot strategy. Process mining is...
