Tag: Bank of America

In an annual oversight hearing on Capitol Hill today, major Wall Street banks faced questions from U.S. senators on issues ...

During the early days of the COVID-19 pandemic, Bank of America’s virtual assistant, Erica, was hammered with requests related to ...

Most big banks have benefited from releasing reserves they had tucked away as a rainy-day fund in case loans turned ...

Bank of America is developing a new interface for its digital experience that will dynamically tailor tools, services and content ...

Trillions of dollars are lost on nonproductive work — $7 trillion to be exact — representing vast opportunity for automation ...

David Tyrie is the newly appointed head of digital at Bank of America, a role he stepped into at the ...

Bank of America has topped its own record by filing 722 patent applications during 2020, with automation-related patents spanning company ...

Hari Gopalkrishnan, client facing platforms technology CIO at Bank of America, is among the experts sharing new use cases for ...

Bank of America’s virtual assistant Erica continues to gain traction among customers, with usage jumping 67% year over year to ...

Bank of America is rewiring its internal systems and adding APIs to create a seamless hand-off between its virtual chatbot ...