Tag: AI

IBM’s first-quarter strategy included AI and hybrid cloud efforts as its clients sought automated workflows and improved digital customer experiences. ...

USAA is using a combination of artificial intelligence-powered natural language processing and manual tagging to manage consumer complaints as more companies employ AI-based chat ...

AI has an opportunity to advance further as generative AI and existing knowledge models in the banking industry come together, ...

Conversational AI can assist banks with customer needs while providing savings for the banks that use the technology.  It allows ...

Fifth Third Bank is enhancing its AI strategy by increasing the amount of data ingested by the language model it ...

Michigan State University Federal Credit Union saves 2,000 employees hours each month via its AI-driven, internal chatbot Gene. The $7.3 ...

Royal Bank of Canada’s (RBC) discretionary and tech-related expenses jumped 22% year over year to $190 million during the first ...

BMO Financial Group continued to enhance its digital strategy in the first quarter of 2023 via new digital card options, ...

Hey ChatGPT. What’s the buzz around AI? Artificial Intelligence is certainly not new to the finance industry, with credit card ...

The White House in October released its blueprint for an AI Bill of Rights as more technology, data and automated ...