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Gen AI to boost customer loyalty, Forrester says
Financial services providers are exploring generative AI uses for coding, customer service and document automation and FIs are looking to ...
Tag: AI
25 questions financial institutions are asking about gen AI
Financial institutions are exploring generative AI through their own center of excellence initiatives, pilot programs and internal applications. However, ...
Fintech funding: Citi Ventures cautious of AI hype
Citi Ventures is aware and wary of a potential hype cycle relating to AI and aims to avoid investing in ...
KeyBank business clients under ‘pressure’ to implement AI
Middle-market businesses are tapping AI and automation to expand their operations in the short term. Fifty-four percent of small businesses ...
AI, open banking to boost consumer credit access
AI coupled with an open banking framework provides better access to credit for consumers. The technology presents an opportunity for ...
Bank of America spending $12B on technology annually
Bank of America is investing in technology initiatives as automation and digitalization remain priorities. The $3.2 trillion bank spends $12 ...
Fintech funding: AI accounts for 30% of $24B Q2 investment
While fintech funding has slowed in recent quarters, companies that focus on AI are attracting investor dollars. Funding for AI-focused ...
78% of regional FIs say AI can help find new business
Regional and community banks are investing in AI for new business opportunities, revenue growth and efficiency gains. “Financial institutions ...
Nvidia data center revenue up 154% YoY
Chip manufacturing behemoth Nvidia reported record second-quarter revenue on growing demand for its data centers, hardware and AI models. “Data ...
BMO bot enables 3M customer interactions
Bank of Montreal is deploying AI to improve customer experience and grow digital sales of its products to gain market ...
