First Interstate Bank Readies Mobile Banking Upgrade
First Interstate Bank is readying to roll out deeper mobile banking functionality to its customers, Bank Innovation has learned. The Billings, Mont.-based community bank is expected to release the technology sometime this quarter, Lyn Blotkamp, virtual services manager, tells Bank Innovation.
The $7.1 billion banking organization is using Clairmail Inc. to broaden its mobile banking capabilities, which are currently limited to mobile web, says Blotkamp.
With its Clairmail partnership, First Interstate will soon boast mobile banking apps for smartphones.
“We wanted something better than we offered,” Blotkamp tells Bank Innovation.
“Better” will also include rolling out more features including remote deposit capture technology and interactive alerts, such as reminding a customer that his loan payment is due, and letting him take action through the alert.
Beyond mobile banking enhancements, Blotkamp tells Bank Innovation she’s in the process of penning a social media employee policy, and that the bank has inked a partnership with CashEdge, which will soon grant customers P2P capabilities, too.
