70% of Wells Fargo’s client interactions are digital
NEW YORK — Nearly 70% of Wells Fargo’s interactions with its customers are digital as it continues to invest and ...
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4 ways tech expected to enhance cross-border payments
The cross-border payments industry is expected to hit $250 trillion by 2027, up from $150 trillion a decade before in ...
What FI execs are saying about ChatGPT
Executives at financial institutions are looking into ChatGPT to unleash a new era of innovation, education and customer experience. ...
BMO eyes 600% ROI in 5 years for automated savings program
NEW YORK — Bank of Montreal’s automated savings program adoption is growing and the bank is on track for a ...
Bank of America launches B2C solution in Canada
Bank of America introduced its business-to-consumer payments solution in Canada as it continues to look for consistent digital solutions that ...
Oracle falls after reporting slower growth in cloud sales
Oracle Corp. reported cloud sales growth that slowed in the quarter, dimming enthusiasm about the software maker’s expansion efforts in ...
Canadian earnings roundup: Banks invest in tech
Canadian banks increased non-interest expenses in the third quarter as investment in technology and personnel drove up costs. The $1.4 ...
UK approach to AI might give it an edge
LONDON — The United Kingdom’s innovation-friendly approach to regulating AI could give the country a boost compared to its counterparts ...
Norway’s DNB tests generative AI
LONDON — Financial institution DNB is exploring the risks and benefits of generative AI as the bank tests Boost.ai’s tools. ...
Fifth Third updates chatbot for fluency
Fifth Third Bank looked to ChatGPT to update its chatbot’s natural language understanding model in order to keep up with ...
