KeyBank business clients under ‘pressure’ to implement AI
Middle-market businesses are tapping AI and automation to expand their operations in the short term. Fifty-four percent of middle-market businesses ...
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First Citizens, SVB taking integration slowly
First Citizens Bank and Silicon Valley Bank are slowly integrating their tech stacks while keeping their individual digital road maps ...
Wells Fargo applies vendor tech across business lines
Wells Fargo looks across all of its business lines when making investment decisions and selecting technology vendors. For the $1.7 ...
Lenders tap AI to serve niche market segments
Banks have traditionally been the lenders of choice for small businesses, but there are alternatives — at least in the ...
Movers and Shakers: Exec changes at TD
TD Bank announced a flurry of executive changes, including the retirement of its chief executive and the CEO of TD ...
Transactions: EverBank to acquire Sterling Bank for $261M
EverBank has announced plans to acquire Sterling Bank for $261 million, through a stock purchase agreement. Jacksonville, Fla.-based EverBank is ...
‘One-size-fits-all’ not the best AI strategy
Customer demographics play a role in AI-driven chatbot adoption at financial institutions. “Having a one-size-fits-all strategy is not the best ...
Real-time data drives consumer decisions post rate cut
Financial institutions are looking to real-time, data-driven insights to suggest actions clients can take to benefit from last week’s interest ...
Citizens invests in gen AI training
Citizens Bank is training employees on generative AI, engineering, cloud application and development, security and operations. “We have a targeted ...
Auto lenders lean into AI for customer service
Auto lenders are incorporating artificial intelligence into their processes to improve customer service automation and credit decisioning while eyeing uses ...
