Bank of America Archives

Financial institutions have kept their noses to the grindstone this year amid industry turbulence and technological disruption. To cut costs ...

Build, buy, both? A hybrid approach to AI

byWhitney McDonaldand1 others

September 27, 2023

What will artificial intelligence bring to the financial services industry? This question is becoming less crucial than how financial institutions ...

Bank of America launches AI-driven chatbot capabilities for commercial clients

byWhitney McDonald

September 19, 2023

TORONTO — Bank of America announced the addition of AI capabilities to its CashPro Chat function at Sibos 2023 Monday, ...

Bank of America: Risks, huge potential in cryptocurrency

Bank of America launches B2C solution in Canada

byWhitney McDonald

September 11, 2023

Bank of America introduced its business-to-consumer payments solution in Canada as it continues to look for consistent digital solutions that ...

Banks will beef up their tech spend in 2022

Banks look to tech to gain deposits

byVaidik Trivedi

August 21, 2023

Financial institutions are looking to upgrade their tech stacks to attract customers and drive deposit growth. The approach of strengthening ...

Bank of America explores new payments channel

byVaidik Trivedi

August 7, 2023

Bank of America may be joining Citi, TD, Chase and other U.S. financial institutions to offer pay by bank, an ...

FI Innovation Rankings: Top 5 most innovative financial institutions

byWhitney McDonald

July 28, 2023

Bank Automation News and banking data and analytics platform FI Navigator have released the latest ranking of the top five most ...

Q2 earnings roundup: Tech spend up as hiring slows among FIs

byVaidik Trivedi

July 24, 2023

Financial institutions looked to automation in the second quarter to reduce costs and create more efficient operations. The $3.2 trillion ...

Bank of America AI-driven chatbot surpasses 1.5B client interactions

byWhitney McDonald

July 18, 2023

Bank of America’s AI-driven chatbot Erica has surpassed 1.5 billion client interactions since its 2018 launch, the bank said today in its ...

Podcast: Bank of America exec talks AI-driven automation

byWhitney McDonald

July 11, 2023

Bank of America is looking to AI and machine learning within its accounts-payable technology capabilities. The $3.1 trillion bank plans ...

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Tag: Bank of America

Bank Automation News’ executives to watch in 2024

Build, buy, both? A hybrid approach to AI

Bank of America launches AI-driven chatbot capabilities for commercial clients

Bank of America launches B2C solution in Canada

Banks look to tech to gain deposits

Bank of America explores new payments channel

FI Innovation Rankings: Top 5 most innovative financial institutions

Q2 earnings roundup: Tech spend up as hiring slows among FIs

Bank of America AI-driven chatbot surpasses 1.5B client interactions

Podcast: Bank of America exec talks AI-driven automation

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