Bank of America Archives

Major banks in the United States are increasing tech investment for added efficiencies and frictionless digital experiences — which have ...

Bank of America pursues VR training

byVaidik Trivedi

May 10, 2024

Bank of America aims to add 10 to 20 modules to its virtual reality training program every year to enhance ...

An American flag outside a Bank of America branch in Austin, Texas, US, on Tuesday, April 11, 2022. Bank of America Corp. is scheduled to release earnings figures on April 18. Photographer: Sergio Flores/Bloomberg

How Bank of America approaches innovation

byWhitney McDonald

April 24, 2024

Bank of America’s innovation is never complete since its team constantly updates offerings to meet ever-changing client needs. “At ...

Bank of America’s digital offerings draw more users

byWhitney McDonald

April 16, 2024

Bank of America’s digital offerings continue to be a draw, as its virtual assistant Erica reached 2 billion user interactions ...

5 questions with … Bank of America’s Allison Shonerd

byWhitney McDonald

April 1, 2024

Allison Shonerd, managing director and head of Global Digital Disbursements in the Global Payments organization of Global Transactions Services at ...

Bank of America’s CashPro Chat reaches 60% adoption

byVaidik Trivedi

March 20, 2024

NASHVILLE, Tenn. — CashPro, Bank of America’s business banking platform, is seeing increased adoption as features and services are added. ...

1 in 5 Bank of America patents AI-focused

byWhitney McDonald

March 11, 2024

To keep up with consumer demand for digital capabilities, Bank of America’s inventors focus on solving client problems and removing ...

What Bank of America is doing for customers after data breach

byWhitney McDonald

February 16, 2024

Bank of America is working to control the fallout following an October data breach at third-party vendor Infosys McCamish Solutions. ...

Data breach a risk despite security spend, experts say

byVaidik Trivedi

February 15, 2024

Financial institutions prioritize investment in cybersecurity technology but no matter how much they spend for protection, their systems and data ...

Check fraud to reach $24B in 2024

byWhitney McDonald

February 8, 2024

Industrywide, financial institutions are seeing an uptick in synthetic identities, scam activity and check fraud even as digital channel adoption ...

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Tag: Bank of America

How CFOs approach tech spend

Bank of America pursues VR training

How Bank of America approaches innovation

Bank of America’s digital offerings draw more users

5 questions with … Bank of America’s Allison Shonerd

Bank of America’s CashPro Chat reaches 60% adoption

1 in 5 Bank of America patents AI-focused

What Bank of America is doing for customers after data breach

Data breach a risk despite security spend, experts say

Check fraud to reach $24B in 2024

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