Fifth Third’s tech spend jumps 5% YoY
Fifth Third Bank’s overall noninterest expenses increased in the third quarter driven by higher technology and communication spend. The $214 ...
Tag: bank earnings
KeyBank’s computer processing spend spikes 17%
KeyBank’s cloud migration costs contributed to increased computer processing spend despite total noninterest expense slightly declining in the third quarter. ...
Ally focuses on digital experience in face of outflows
Ally Financial expects deposits to flow out as interest rates go down, but it is looking to digital tools and ...
JPMorgan Chase warns of inflated AI tech valuations
JPMorgan Chase expects AI and other new tech to increase employee productivity but remains wary of AI tech companies’ inflated ...
Canadian earnings roundup: Banks invest in digital banking, AI
Canadian banks are continuing to invest in AI for improved client experiences and efficiencies. There is “continuous demand for digital ...
BMO bot enables 3M customer interactions
Bank of Montreal is deploying AI to improve customer experience and grow digital sales of its products to gain market ...
BNP has identified 780 AI use cases
BNP Paribas is investing in AI, cloud infrastructure and cyber security as part of its modernization efforts. “The second quarter ...
Capital One, Discover plan integration, await merger approval
During the second quarter, Capital One continued to plan for its acquisition of Discover Financial Services as it awaits approval ...
DB and Santander controlling costs through tech
Deutsche Bank and Santander Bank are deploying tech to simplify operations and cut costs, according to their earnings reports. Santander ...
Fifth Third must invest in tech to manage regulatory risk
Fifth Third Bank applied legacy practices to its digital account opening process, which has led to regulatory scrutiny. The Consumer ...
