Fifth Third CIO: Chatbot 97% accurate in classifying customer intent
NASHVILLE, Tenn. — Fifth Third Bank says that added efficiencies to its chatbot have boosted its accuracy rate as it...
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LemonadeLXP wins inaugural Demo Challenge
NASHVILLE, Tenn. — Digital banking service provider LemonadeLXP won the inaugural Demo Challenge at Bank Automation Summit U.S. 2024. Nine...
Bank of America’s CashPro Chat reaches 60% adoption
NASHVILLE, Tenn. — CashPro, Bank of America’s business banking platform, is seeing increased adoption as features and services are added. ...
Now is the time to reimagine wealth management
The Music is Starting to Stop Recent years have been extremely lucrative for wealth advisors; both the independents and full-freight...
Wells Fargo AI pipeline hits 191 projects
NASHVILLE, Tenn. — Wells Fargo is amping up its artificial intelligence project pipeline. The bank has 191 AI, machine learning...
BankUnited deploys chatbot for internal searches
NASHVILLE, Tenn. — BankUnited has deployed an AI chatbot to help employees search for information and procedures internally. Courtesy/Bank Automation...
Arc sees 12X originations growth after SVB collapse
NASHVILLE, Tenn. — Arc Technologies charted a 12X increase in loan originations year over year in 2023, as it gained...
Wells Fargo forms internal council on gen AI deployment
NASHVILLE, Tenn. — Wells Fargo has created a generative AI council within the organization to study implementation, development and deployment...
Navigating the Future of Credit Risk: The AI and Automation Advantage
In the dynamic world of financial services, the need for rapid and precise credit decisions has never been more crucial....
Fintech Funding: Tough 2023 attributed to ‘cautious’ VCs, high interest rates
Fintech valuations and funding rounds had a tough year in 2023 as high interest rates pushed investors into capital conservation...
