KeyBank focuses on gen AI COE
KeyBank is establishing a generative AI center of excellence to navigate the new technology before it is regulated. “One of...
All Posts
Next-gen Financial Document Processing: A Must for Modern Banking
Document processing is a routine task in the finance industry, but does it have to be manual? In an era...
Junior, senior coders split on the use of gen AI
PNC Financial Services’ junior and senior coders are split on how much they can rely on generative AI for code...
Arc planning global expansion
Arc Technologies looks to expand its global footprint, grow revenue and gain business customers over the next five years. The...
FedNow overtakes TCH in adoption
FedNow, launched just eight months ago, has overtaken its main competitor, The Clearing House’s Real-Time Payments network, in terms of...
60% of KeyBank automation team targets risk
NASHVILLE, Tenn. — KeyBank is working to automate as many risk controls as possible as threats continue to tick up. ...
The potential of AI-powered chatbots in banking customer support
Banking customer support is no walk in the park. Customers come with diverse problems, from lost cards to unclear charges,...
KeyBank 2-3 years from gen AI features for customers
Both KeyBank and PNC Bank are exercising caution in how they roll out generative AI to their customers. The models...
How AI and Automation are Changing the Banking Landscape
The banking sector is a significant component of the global economy, and it is currently undergoing a major transformation powered...
Multifactor authentication critical for banks, IBM says
Financial institutions must prioritize multifactor authentication as hackers take advantage of a lack of identity protection. In 2023, cyberattacks using...
