United Mississippi Bank frees up internal IT resources through Jack Henry
United Mississippi Bank continues to use Jack Henry’s Hosted Network Solutions to enhance its IT infrastructure without adding employees. ...
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Kasisto’s chatbot does work of 2 FTEs at Meriwest CU
Meriwest Credit Union’s AI-driven chatbot, Scout, powered by Kasisto’s KAI digital assistant platform, launched in February and accomplished the work...
D.L. Evans Bank saves $1M with Laserfiche automation
D.L. Evans Bank has been working with and expanding the use of software company Laserfiche capabilities for 25 years, resulting...
Fighting fraudulent transactions with Mastercard’s Brighterion
Financial institutions are using AI to mitigate fraud as fraudsters keep pace with evolving technology. Seventy-four of the top banks...
Gamification: A way to drive financial wellness and engagement?
Total credit card debt has surpassed $1 trillion for the first time ever this year, with total household debt reaching...
Podcast: Tech can help access client feedback, monitor engagement
Financial institutions are implementing technology throughout the customer experience, including account opening, servicing and even transactions, but banks also need...
3 ways Deutsche Bank drives AI adoption
Financial institutions are implementing AI throughout their organizations at a steady pace. However, even with investments made and use cases...
SVB’s integration with FCB going ‘better than expected’
Silicon Valley Bank’s integration with First Citizens Bank is going “better than expected.” Acquiring Silicon Valley Bank (SVB) in...
Movers and Shakers: SVB names Murrell, Santiago to new roles
Silicon Valley Bank, a division of First Citizens Bank, named Martin Murrell the new head of global payments and Milton...
The bank branch isn’t dead — it’s evolving
On the heels of a tumultuous spring that saw three of the four largest bank failures in U.S. history —...
