3 criteria for innovation at Citigroup
Financial institutions are looking to new technology, growing their innovation teams and investing in AI and generative AI. Citigroup...
Center of Excellence
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5 questions with … Bank of America’s Allison Shonerd
Allison Shonerd, managing director and head of Global Digital Disbursements in the Global Payments organization of Global Transactions Services at...
MSUFCU: Failure is a key part of innovation
Financial institutions should expect to fail when exploring new technologies, Ami Iceman Hauter, chief research and digital experience officer at...
KeyBank focuses on gen AI COE
KeyBank is establishing a generative AI center of excellence to navigate the new technology before it is regulated. “One of...
Wells Fargo forms internal council on gen AI deployment
NASHVILLE, Tenn. — Wells Fargo has created a generative AI council within the organization to study implementation, development and deployment...
Mastercard implements executive oversight on gen AI
To ensure that data is handled responsibly, Mastercard uses an established set of data and tech responsibility standards as well...
Why Fifth Third is forgoing in-house AI development
Technology buzz, both inside and outside the banking industry, is centered on innovation — including the ongoing ramp of cloud...
U.S. Bank looks to other industries to spark AI innovation
U.S. Bank technology leaders attend the Consumer Electronics Show every year to spark innovation ideas for the bank’s research and...
United Mississippi Bank frees up internal IT resources through Jack Henry
United Mississippi Bank continues to use Jack Henry’s Hosted Network Solutions to enhance its IT infrastructure without adding employees. ...
Kasisto’s chatbot does work of 2 FTEs at Meriwest CU
Meriwest Credit Union’s AI-driven chatbot, Scout, powered by Kasisto’s KAI digital assistant platform, launched in February and accomplished the work...
AI
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