AI

Processing chargebacks has long been a time-consuming manual operation for e-commerce merchants, but now AI can be utilized to streamline...

Discover Financial Services is making its machine learning research publicly available to peers in an effort to help the industry...

IBM’s software revenue grew in the second quarter as clients leaned on hybrid cloud and AI platforms.  The tech giant’s...

Citizens Financial is exploring automation and AI opportunities within the bank through its Top 9 efficiencies program.  The new technology will...

Bank of America’s AI-driven chatbot Erica has surpassed 1.5 billion client interactions since its 2018 launch, the bank said today in its...

Bank of America is looking to AI and machine learning within its accounts-payable technology capabilities. The $3.1 trillion bank plans...

TD Bank is enhancing its personal finance management tools and looking to AI-driven predictive analytics to help consumers control their...

Financial institutions including JPMorgan Chase, Truist Bank and Wells Fargo are using AI models to expedite administrative processes and organize...

What if a bank's compliance software could relay messaging in natural language? Photographer: Gabby Jones/Bloomberg That’s the question anti-money laundering...

Michigan State University Federal Credit Union developers are investigating how to use AI in its software coding. The $7.45 billion...