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Expanded data now available about customer complaints

Nick BaldocchibyNick Baldocchi
June 10, 2013
in Archive
Reading Time: 1 min read
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The Consumer Financial Protection Bureau (CFPB) customer complaint database continues to grow at a rapid pace, providing an ever-expanding window into the customer experience of many financial institutions. With over 113,000 consumer complaints as of May 31, 2013, the CFPB recently added two new product areas and two new complaint variables that increase the depth […]

Tags: CFPBcustomer experiencedata analytics
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