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TD Bank explores AI for cross-selling

Data can help predict customer needs, improve CX

Vaidik TrivedibyVaidik Trivedi
September 14, 2023
in AI
Reading Time: 2 mins read
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TD Bank’s commercial banking arm is looking to AI to understand and predict customer needs to sell targeted products, Chris Giamo, executive vice president and head of commercial banking, told Bank Automation News at Finovate Fall 2023.  “Banks inherently have a tremendous amount of data. … We’re spending a lot of time on data and […]

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