Retail Banking

Truist Financial closed its acquisition of finance company BankDirect Capital Finance in the fourth quarter of 2022. The deal for...

Fifth Third Bank saw higher technology-related expenses during the fourth quarter as it continued to invest in “platform modernization,” including...

PNC is planning to increase spending for its technology development program this year after reducing noninterest expenses through workforce cuts...

Goldman Sachs turned its focus to Platform Solutions growth in the fourth quarter of 2022 as the section saw a...

Wells Fargo is keeping to its multiyear digital transformation path and planning further investments in its online platforms in 2023....

Despite the layoffs across the finance industry, there were no signs of a staffing pullback in JPMorgan Chase & Co’s...

JPMorgan Chase reported increased revenue and mobile usership in the fourth quarter of 2022 despite a year-over-year decrease in tech...

Bank of America continued to invest in technology and people during its fourth quarter amid global economic uncertainty.  WHY IT...

Bank clients are increasingly switching financial institutions when they become frustrated or disappointed by their mobile banking experiences.   In...

Financial institutions continue to upgrade their mobile offerings as consumer expectations require self-service capabilities. For example, Citizens Financial Group and...