Banks report digital adoption growth in first quarter
Huntington Bancshares joined mega-banks in growing digital adoption during the first quarter, citing increases in digital and mobile usership and...
Retail Banking
Ally launches digital products in first quarter
Ally Financial invested in its digital product strategy, which continues to boost customer retention rates. “We have expanded our products...
Bank of America’s digital offerings draw more users
Bank of America’s digital offerings continue to be a draw, as its virtual assistant Erica reached 2 billion user interactions...
PNC invests in retail banking technology platform
PNC Financial worked to expand to new markets and grow its digital platforms in the first quarter. The bank listed...
Wells shrinks branches as mobile usership jumps
Wells Fargo pulled back on its branch footprint as digital and mobile banking adoption climbed in the first quarter. “Our...
Truist parts ways with another CIO
The shakeup at Truist Financial continues. Truist Financial Chief Information Officer Scott Case has left the Charlotte, N.C.-based bank, a...
TD Bank deploys virtual reality for training
TD Bank is experimenting with virtual reality to build practical skill sets through controlled customer simulations, leading to improved employee...
Citizens streamlines with Blend ahead of falling interest rates
Citizens Bank is expanding its use of cloud-based banking platform Blend to offer bank customers easier access to credit through...
LemonadeLXP wins inaugural Demo Challenge
NASHVILLE, Tenn. — Digital banking service provider LemonadeLXP won the inaugural Demo Challenge at Bank Automation Summit U.S. 2024. Nine...
CFPB: Open banking update
Consumer Financial Protection Bureau Director Rohit Chopra released an update today on the bureau’s Personal Financial Data Rights rule-sharing based...
