Retail Banking

Engagement banking platform Backbase named Sam Boggs III senior vice president and general manager for the North American mid-market segment...

Huntington Bancshares continues to prioritize efficiency through branch reduction, cautious spending and automation in 2023. The $179 billion bank outlined...

HSBC’s cost-reduction efforts have allowed the bank to up tech spend to improve workflow efficiency and customer experience. THE BIG...

Washington Federal Bank has spun off a digital innovation provider, Archway Software, led by WaFd Chief Technology Officer Dustin Hubbard,...

Bank of America was granted a record 608 patents last year by the U.S. Patent and Trademark Office, a 19%...

Bank of America is increasing its technology development spend 9% year over year in 2023 as the bank continues to...

Hey ChatGPT. What’s the buzz around AI? Artificial Intelligence is certainly not new to the finance industry, with credit card...

Listerhill Credit Union has improved its call deflection rate through enhanced self-service digital offerings since selecting Glia as its digital...

Bankomat Chief Executive Nina Wenning, questions what constitutes a bank branch in the 21st century. The Swedish shared utility service...

Technology spend at banks varied during the fourth quarter of 2022 amid talk of a recession.  The $3 trillion Bank...