Amazon’s banking efforts ‘should worry traditional incumbents’
Banks should be paying attention as Amazon continues to experiment in payments, insurance, cash deposits and lending, according to CB...
Retail Banking
Cap One CEO: Technology drives pandemic response
Capital One is leaning into its technology investments and digital roadmap as it looks to rebound from the economic disruption...
FIs strive to realize chatbot potential
As chatbots become table stakes in customer service, financial institutions are beginning to innovate beyond the basic bots that support...
Has banking lost its CX edge?
Innovation in the financial services industry ain't what it used to be -- at least according to consumers. A Sitel...
Watch: Chris Tremont on Radius Bank’s tech roadmap
Radius Bank reaches a national customer base through its digital channels and powers banking services for fintechs like Brex and...
US Bank touts digital growth in Q2 earnings
U.S. Bank is bullish on the customer use of digital channels after an uptick in digital banking activity spurred by...
Royal Bank of Canada, First National Bank of Omaha join BI Build speaker faculty
Top executives from Royal Bank of Canada and First National Bank of Omaha are slated to speak at the Bank...
Bank of America’s Zelle numbers hit $32B in Q2
Bank of America’s customers continue to gravitate toward Zelle. The bank announced on its earnings call last week its customers...
Temenos: AI will separate winners and losers, eventually
There are critical hurdles to clear before banks are able to unlock the potential of artificial intelligence, according to fresh...
Utah: The fintech frontier
Fintechs looking to expand beyond their Bay Area or New York City headquarters have welcomed an unlikely visitor in recent...
