How Rockland Trust is using an AI-based tool to grow sales
In the battle for customer loyalty with digital-first competitors, Rockland Trust has deployed an AI tool to boost its customer...
Retail Banking
HSBC to focus on tech in US branch expansion plans
HSBC, a top global bank with $2.6 trillion in assets, is making technology a core component of U.S. branch expansion...
Finance app Emma to grow U.S. user base through word-of-mouth referrals
Money management app Emma, which bills itself as customers’ “best financial friend,” is on the hunt for U.S. customers. The...
As part of U.S. launch, challenger bank Monzo seeks CEO
British challenger bank Monzo today announced the initial roll-out of its financial app and connected Mastercard debit card in the...
How Australian point-of-sale lender Afterpay is pitching retailers
Australian point-of-sale lending company Afterpay is quickly expanding its reach among U.S. retailers. It’s promoting its products as a means...
Square’s Cash app downloads exceed Venmo’s in May
The peer-to-peer payments race is now more than a duel between bank-backed Zelle and Paypal-owned Venmo. According to a report...
Point-of-sale lender Sunbit raises $26m in second fundraise
Sunbit, a point-of-sale lender that focuses on critical emergency services like auto repairs and dental work, has raised $26 million...
Affirm, Lending Tree CEOs tout gains among young borrowers
Lending platforms are evolving to the needs of younger customers’ financial habits, a pair of fintech executives said at CB...
Inside Wealthfront’s lifelong customer loyalty strategy
Robo-adviser Wealthfront wants to become the center of its customers' financial lives. To do so, it's steadily added products beyond...
What MoneyLion learned from its augmented reality experiment
As consumer-facing brands roll out augmented reality and virtual reality tools to improve the customer experience, financial services companies are...
