Retail Banking

Fifth Third Bank expects to increase noninterest expenses slightly in 2024 as technology investment ticks up at the bank. Noninterest...

Ally Financial today agreed to sell its point-of-sale financing business along with its loan books to Synchrony Financial for an...

KeyBank prioritized its investment in technology during the fourth quarter as it looks to build the bank’s franchise to ensure...

Truist Financial is simplifying its operations through ongoing restructuring efforts, affecting headcount, footprint and innovation.   Costs associated with the restructuring...

Discover Financial Services invested in its integrated digital banking model, risk management, analytics and compliance initiatives in 2023 and expects...

Citizens Bank is looking toward AI and generative AI technology to improve operational efficiency and client experience.  The $222 billion...

PNC Financial plans to spend $425 million this year on its ongoing improvement plan, which funds business and technology investments. ...

JPMorgan Chase increased technology spend during the fourth quarter of 2023 as all lines of business across the bank invested...

Wells Fargo clients are migrating to lower-cost channels, resulting in reduced call volume and teller transactions for the bank.  ...

Longtime Ally Financial leader Doug Timmerman today was named the lender’s interim chief executive, succeeding Jeffrey Brown.   Brown, who announced his plans to step down...