New Season, New Products from Square, N26, Credit Karma, and Newcomer Sila
It’s officially Fall, and financial services companies are taking to this new season with a fresh batch of new products...
Retail Banking
‘Citi Bot’ to Launch in the U.S. in the Next Few Months
Citigroup launched a bot for Facebook Messenger a year ago in Singapore, and will begin rollout of a bot in its...
Western Union Discovers New Ways for an Old Business
Aside from the theoretical mention of blockchain technology, there haven’t been many major changes in cross-border money movement technology. And...
Is Anyone Using Zelle’s Video Message Feature?
P2P payments service Zelle was once not too keen on social media, but its new video message feature might indicate...
Chase Beats PNC As Top Bank in Customer Service Satisfaction Report
JPMorgan Chase took the number one spot in customer service in J.D. Power's annual National Banking Satisfaction Study, beating last year's winner...
Suncoast Credit Union Could Set Up Its Own Mobile-First Bank
Setting up digital banks isn’t just a strategy for the big players like JPMorgan Chase, just ask Suncoast Credit Union....
Why Are Half of All Sales Leads at Banks Dropped?
Half of all bank leads are not followed up, and millions of irrelevant offers are mailed at great expense to...
Customer Service Solutions Dominate Day 1 of FinovateFall
If Finovate Spring was dominated by companies in lending and underwriting, then Finovate Fall was all about startups and service providers...
Credit Management App Debitize Acquires Rival Debx
Debitize, a graduate from Bank Innovation's sister accelerator INV Fintech, announced today it has acquired rival Debx for an undisclosed amount....
Majority of SMB Customers Are Not Pleased with Their Community Banks and Credit Unions
Bank executives from community banks and credit unions are not meeting the demands of their SMB customer as well as...
