70% of Wells Fargo’s client interactions are digital
NEW YORK — Nearly 70% of Wells Fargo’s interactions with its customers are digital as it continues to invest and...
Retail Banking
Transactions: JPMorgan increases share in digital bank C6
JPMorgan Chase increased its share in digital bank C6 Bank to 46% from 40% last week, pending regulatory approval. JPMorgan...
Scotiabank’s tech spend rises 10% YoY
Scotiabank increased its investment in technology, personnel costs and advertising to grow business operations and remain competitive. In the...
TD Bank’s non-interest expenses up 5% YoY
Canada’s TD Bank increased its investments in technology in the third quarter to remain competitive and serve a growing number...
RBC invests in tech, employees in Q3
Royal Bank of Canada’s discretionary and technology-related spending accounted for 23% of the bank’s non-interest expenses in the third quarter. ...
Transactions: Edward Jones partners with Citi for BaaS
Wealth management company Edward Jones selected Citibank on Aug. 15 to provide bank accounts to its more than 8 million...
American United FCU automates with Laserfiche
American United Federal Credit Union has automated document processing through software company Laserfiche. The $375 million credit union uses Laserfiche...
Huntington originates more than half of loans with e-contracting
Huntington Auto Finance is leaning on digital channels to speed funding and improve consumer experiences. More than half of Huntington auto...
NatWest invests in tech, reduces headcount
London-based NatWest Group increased its tech spend in the first half of 2023 as the company looks to remain competitive,...
FI Innovation Rankings: Top 5 most innovative financial institutions
Bank Automation News and banking data and analytics platform FI Navigator have released the latest ranking of the top five most...
