What to Do When Your Banking App Stumbles Out of the Gate
BMO Harris Bank did itself a favor by being responsive to questions and criticism on social media from customers locked out ...
Tag: Twitter
Apple Pay Trending Up as Target, Other Retailers Add Payment Option
Apple Pay was trending across social media today on news the payment option will soon be accepted at Target, Taco ...
Now on Twitter: Klarna’s Snoop Dogg Investment Announcement a ‘Bold’ Move
If you don’t have Snoop Dogg, what do you have? That’s what fintech startups other than Klarna must be thinking ...
How Marcus by Goldman Sachs’s Marketing Campaigns Are Designed
Marketing for financial services is more than simply acquiring new customers with pretty packaging and cool Snapchat filters. Dustin Cohn, ...
What the Sale of Baidu’s Banking Unit for $1.9B Says About the Future of Payments
Like everything in China, the purchase of Baidu's financial services unit by TPG Capital Management LP and Carlyle Group LP ...
Top 5 Banks #Winning Social Media
EXCLUSIVE - For all the talk about appealing to millenials, not that many banks or FIs out there have figured ...
Top 5 Banks #Winning Social Media Page 2
SoFi’s YouTube As a platform that began with student loan refinancing, SoFi’s approach to the millennial market has always been ...
Your Bank’s Social Media Strategy Needs to Drive the Consumer Experience (and Revenue), Says Regions Bank
EXCLUSIVE—Social media strategy is a must for all areas of business in today’s world, including banks—who, fighting against entrenched perceptions ...
TD Ameritrade Chatbot Lets Users Trade Over Twitter
Brokerage TD Ameritrade has created a Twitter “chatbot” that will allow its users to initiate trades over the social media ...
Betterment Attributes App, Site Crash to ‘High Volume,’ States Accounts Were Secure
EXCLUSIVE—Roboadvisor investment firm Betterment experienced service interruptions yesterday when customers flocked to its site and app after the Dow fell ...
