Oracle has introduced advanced AI agents and agentic workflows to its Investigation Hub Cloud Service, enabling financial institutions to streamline financial crime investigations.

The agentic AI capabilities help FIs:

• Analyze suspicious activity;
• Collect evidence;
• Match customer data to sanction lists; and
• Generate comprehensive reports.

AI-driven financial scams resulted in a global loss of $1.03 trillion in 2024, according to data from the Global Anti-Scam Alliance.

“By automating investigative processes, firms can improve decision-making and operational efficiency while ensuring consistent risk assessment.” Jason Somrak, head of financial crime product strategy at Oracle subsidiary Oracle Financial Services, said today in a release.

The time saved investigating financial crime using Oracle’s Investigation Hub Cloud Service will vary depending on the financial institution’s current investigative process, Somrak told Bank Automation News today.

However, “on the lower end of the spectrum, we see a 60% improvement in the overall time spent on a case,” he said.

With regulatory scrutiny increasing and financial crime tactics evolving, Oracle’s AI-driven approach aims to eliminate inconsistencies in manual investigations, Somrak told BAN.

“With our agents, we don’t rely on the investigators to know what questions they will ask. The agents’ investigative plans allow the agents to anticipate the needs of human investigators and automatically bring in the required evidence and narratives into the case,” he said.

The new features are now available globally and are being used by multiple FIs of multiple asset sizes, Somrak said, without disclosing client names.

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