3 drivers for AI integration at GM Financial
Captive implements gen AI at call center
GM Financial is looking to AI to streamline processes and boost customer experience, Chitra Herle, global chief information officer, said at Auto Finance Summit East 2024. The captive joins financial institutions including Deutsche Bank, Scotiabank, Citigroup and others integrating AI within their operations. “The way we approach technology and more digitization and leveraging AI is […]
