Robotic process automation (RPA) giant UiPath closed its acquisition of natural language processing (NLP) company Re:infer today, bringing communications mining capabilities to its platform. Terms of the deal were not disclosed.

“Today, over 80% of enterprise data is unstructured, meaning it cannot be easily analyzed and used to improve business operations or outcomes,” Ted Kummert, executive vice president of products and engineering at UiPath, told Bank Automation News, noting the data from communications includes emails, documents, chat logs and social messages.

“Organizations must address these forms of communication, as they are the main means customers use to engage with them,” Kummert said, adding, “Re:infer turns those messages and documents into actionable business data.”

London-based Re:infer allows UiPath to leverage its communications mining, monitoring and extraction technology, according to a release. Through machine learning (ML) and NLP technologies, Re:infer scans and analyzes documents via a no-code interface, Kummert said.

The capabilities have already been deployed by companies such as UBS, Deutsche Bank and retail platform Farfetch, according to the release.

UiPath customers can view the new NLP capabilities in a private preview, Kummert said, adding that more details will be announced at the UiPath FORWARD 5 event in Las Vegas in September.

The acquisition follows UiPath’s continued digital and robotic transformation efforts as evidenced by its busy June, when the company partnered with BMO Financial Group, Korea Investment Savings Bank, tire manufacturer Bridgestone Americas and online learning marketplace Udemy.

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