Self-service banking demand grows

Financial institutions are looking to NCR Atleos to automate traditional transactional banking services, freeing up staff and improving customer experience. “Clients are looking for highly available customer-facing, self-service solutions that handle a wide range of traditional bank branch transactional banking,” Neil Martin , area sales director, U.K. and Ireland, NCR Atleos, told Bank Automation News. FIs are tapping tech for these services: Deposit and withdrawal of cash; Deposit of checks; and Bill payment. “By automating the transactional banking activities, this frees up branch staff time to focus on the vital relationship and service aspects of banking, whilst providing in-branch resourcing efficiencies,” the Martin sa id. London-based NatWest , for one, expanded its use of self-service financial services provider NCR Atleos to improve its self-service banking platform and branch capabilities, according to a Nov. 18 release. [caption id="attachment_57370653" align="alignright" width="300"] (Photo/Bank Automation News)[/caption] Using NCR Atleos, NatWest will upgrade its network of more than 5,500 ATMs and streamline branch offerings to speed up transactions and services, according to the release. “NCR Atleos [was] the primary partner in NatWest’s last refresh of [its] self-service technology back in 2013-2014,” Martin s aid. “On that occasion, NCR Atleos [was] responsible for all of the hardware and installation [and] replacement program.” NCR Atleos transactions NatWest is just one financial institution that has selected NCR Atleos for self-service enhancements, NCR Atleos Chief Executive Tim Oliver said during the tech provider’s third-quarter earnings call on Nov. 13. In October, these banks selected the tech provider for self-service banking, branch modernization and ATM-as-a-Service capabilities: Tompkins Community Bank, Oct. 21; Bank of Hawaii, Oct. 15; NuMark Credit Union, Oct. 8; Corefirst Bank & Trust, Oct. 7; and Ocean Bank, Oct. 1. Register here for early-bird pricing for Bank Automation Summit 2025, taking place March 3-4 in Nashville, Tenn. View the full event agenda here.

Self-service banking demand grows

NatWest expands use of NCR Atleos

Open banking: Decoding Section 1033

Arc CEO Muir to speak at Bank Automation Summit 2025

Related Posts

Now hiring: AI literacy moves to top of class for future bankers

JPMorgan’s AI robot boasts 99% accuracy in check, document processing

Scotiabank to buy small Dallas bank in mortgage-finance play

Arc CEO Muir to speak at Bank Automation Summit 2025

Stay Informed with Our Newsletters

EMERGING FINTECH DIRECTORY

The Buzz Podcast

SPONSORED

How AI and Product Experts Turn Fuzzy Requirements Into Focused Dev-ready Roadmaps

Is Your Technology Supplier There for You?

Hiding in Plain Sight: How to Use Data to Spot Consumer Accounts Being Used by Small Businesses

Connect

Welcome Back!

Retrieve your password