EverBank, formerly TIAA Bank, is converting its consumer digital banking operations to FIS’ Digital One to kick off 2024.  

TIAA completed the sale of its subsidiary TIAA Bank to private investors in August and the bank has now rebranded as EverBank, according to an EverBank release. 

As the $34.6 billion, Jacksonville, Fla.-based EverBank operates as an independent institution, it is also breaking away from its former parent company’s technology, Lindsay Lawrence, executive vice president and chief operating officer at the bank, told Bank Automation News.

The bank is initially focused on converting its consumer-facing digital operations, which affects online and back-office account opening, Lawrence said.  

EverBank selected Digital One because it offers an opportunity to grow with the platform and plug in other capabilities as the bank evolves, she said, noting that EverBank started with a clean slate so it doesn’t need much reconfiguring on the tech side. 

“This has been an opportunity to have a blank sheet of paper,” Lawrence said. With FIS, the bank can take on new workloads, establish a new framework and add on when needed. 

The Digital One platform offers a suite of solutions for customers, commercial clients and bankers. It is built on a single platform that allows a seamless digital banking experience, according to the FIS website. 

Digital One clients include the $23.5 billion Bank of Hawaii and $561 million Quontic Bank. 

EverBank is also working on its commercial online banking offerings and is in the process of selecting a provider, Lawrence said. “There is more to come on that front as the “business channel is an important piece of the puzzle,” she said. 

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