Cross-border payments company Western Union is opening a technology center in India, which will focus on biometrics, machine learning, and robotics, the company announced yesterday.
The center, located in Pune, Maharashtra, will have over 1,000 employees all focused on building these “innovative digital and retail customer experiences globally,” the company said in a press release.
The technology center joins Western Union’s other centers in Denver, Montvale, and San Francisco, and should allow Western Union to invest more deeply in India, especially as the country remains the top region for remittances, a key area for Western.
India is expected to have an estimated $65 billion in remittances received in 2017, according to Western Union. Hikmet Ersek, president and CEO for Western Union, said in a statement:
On the anniversary of 25 years of our service in India, this is a fitting start to a new chapter. We are extremely proud to have connected Indian diaspora from nearly every country in the world by enabling money movement to their families and loved ones…This new tech center is the continuation of our transformation journey.
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