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NCR drives self-service banking

2,000 ATMs added to network in Q4

Whitney McDonaldbyWhitney McDonald
February 15, 2024
in Payments
Reading Time: 3 mins read
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NCR Atleos reported that its self-service banking business continued to grow in the fourth quarter.  

NCR added more than 2,000 ATMs in the quarter, making the total number of active units 20,000, Chief Executive Tim Oliver said during NCR’s Q4 earnings call on Feb. 14. NCR supplied hardware, software and operational services, according to NCR’s website.  

About 1,650 of the units were added for Santander in the United Kingdom, Oliver said.  

Courtesy/Canva

In January, $3.5 billion Grow Financial Credit Union selected NCR to install new ATMs and interactive teller machines for its institution, according to a Jan. 23 release.

The additions to Grow Financial Credit Union will make self-service banking more accessible and free significant bandwidth for credit union employees, Steven Nogalo, general manager of North America for NCR, previously told Bank Automation News. 

BY THE NUMBERS: NCR reported in Q4: 

  • Total revenue increased 3% year over year to $1.1 billion; and 
  • Self-service revenue accounted for $665 million of total revenue. 

NOTEWORTHY: During the quarter, American Express, Morgan Stanley Wealth and Texas Bank selected NCR’s Allpoint ATM Network “to expand surcharge-free access in its business and consumer checking customers across the United States,” Oliver said. 

FORWARD LOOK: NCR has one-third of its ATM deployments, which the company calls ATM-as-a-service, planned for 2024, Chief Financial Officer Paul Campbell said during the earnings call, noting, another area of growth for ATM-as-a-service is to add regional banks to its network. 

ATM-as-a-service at regional banks could be an opportunity for NCR to add those banks and cut costs, Campbell said. “We can save them money and generate more profit for ourselves.”  

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Get ready for Bank Automation Summit U.S. 2024 in Nashville, Tenn., on March 18-19! Discover the latest advancements in AI and automation in banking. Register now.  

Tags: American ExpressATMNCRPremium
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