BayCoast Bank is collaborating with alternative card provider Corserv on a credit card program to offer ePayables, automated credit-decisioning, sales and servicing portals, transparent reporting and complaint software.

The $2.5 billion bank will leverage Corserv’s automated credit-decisioning and underwriting tools — which use data analytics and artificial intelligence (AI) — for new credit applicants and to prevent fraud, Kevin Briggs, vice president of strategic initiatives at Swansea, Mass.-based BayCoast Bank, told Bank Automation News.

“Owning the credit-underwriting process gives BayCoast the flexibility it has long desired,” Briggs said. “This platform feature now gives us the ability to override declines, adjust the credit-scoring window and better oversight in the overall process.”

Corserv uses an agile methodology to develop Java software components accessed through open internal and external RESTful APIs, Briggs said. The main driver of the Corserv integration was a file for settlement, balance and status of the credit card accounts “that was mapped to our core system during implementation,” he added.

Additional AI can be leveraged by bank clients through the downloading of data, Briggs said, noting, “Data can be exported for a bank client … [but] we don’t know what AI might be being used by our clients on the data.”

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