The Seymour Bank announced today that it will leverage Teslar Software to increase automation within its lending and customer experience platforms to boost efficiencies for bank clients and employees.

The software, which helps community financial institutions to integrate automated workflows, will be used at the bank to track documentation, monitor exceptions, enhance the digital customer portal and eliminate certain back-end manual processes, according to Teslar.

The $135 million bank “want[s] to be recognized for modern technology and seamless experiences,” Heather Johns, vice president at the Seymour, Mo.-based bank, said in a release.

As the bank looks to digitize its lending process, employees will also benefit from the automation-focused software, Johns said, noting “Teslar’s automated workflows will save time for our employees, resulting in a better, more efficient experience.”

A trend toward automation

The bank is the 15th community financial institution to partner with Teslar this year following La Grange, Texas-based National Bank and Trust, which announced its partnership with the software platform provider earlier this month. The bank plans to lean on the automation to “help us with the current talent dilemma, enabling us to operate efficiently and grow without needing to add staff,” the bank’s Chief Executive Tracy Harris said in a release.

Similarly, $800 million Grand Savings Bank of Grove, Okla., and nearly $1 billion Liberty National Bank in Apache, Okla., selected Teslar Software to reduce their needs for additional personnel.

“It’s tough to find good quality candidates and retain them,” Michael Bucher, chief credit officer at Liberty National Bank, previously told Bank Automation News, noting Teslar allows the bank to lean on technology without overwhelming employees.

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