Discover uses virtual desktops to deploy, update bots
VDI technology is saving Discover call center employees 10 minutes per task
Discover Financial Services is housing, deploying and pushing out updates to its own robotic process automation bots via virtual desktop infrastructure to test processes in real time. The robotic process automation (RPA) bots reside within the virtual desktop infrastructure (VDI), where Discover’s engineering team can fine-tune them, said Matthew Radaci, principal automation engineer at Discover, […]
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