How one bank seeks employees’ crowdsourcing automation suggestions
Great Southern Bank’s employee-sourced ideas are saving the bank 2,000 hours per year
Great Southern Bank launched a program in April 2022 that encourages employees to submit automation ideas for implementation as part of its Process Matters initiative. The $5.6 billion bank has already implemented multiple employee-generated ideas for time-saving processes, Eric Johnson, vice president and chief information officer at Springfield, Mo.-based Great Southern Bank, told Bank Automation […]
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