TD Bank uses 80% rule to evaluate platform upgrades
Platforms stay in place until they push the limits, head of U.S. small business digital channels says
TD Bank’s small business ops look to speed of operations, reusability, ability to update and cost to upgrade when determining when it’s time to modernize. If a bank platform is achieving at least 80% of what TD wants it to do, it probably isn’t time to replace the system, Alyson Karow, head of U.S. small […]
