The shakeup at Truist Financial continues.
Truist Financial Chief Information Officer Scott Case has left the Charlotte, N.C.-based bank, a source close to the matter told Bank Automation News.
Case took on the role of enterprise CIO at Truist in December 2019, according to his LinkedIn profile. He joined Truist through the SunTrust–BB&T merger. He previously served as SunTrust’s chief technology officer and CIO.
Brad Bender will serve as Truist’s interim chief information officer and sit on the operating council, according to the bank’s website. Bender previously served as the bank’s head of enterprise operations services and joined Truist from BB&T through the merger in 2019.

Case’s departure follows the following upheavals at Truist:
- Former Chief Information and Experience Officer Ken Meyer left the bank in October. He now serves as the CIO of enterprise functions technology at Wells Fargo.
- Former Chief Information Officer of Wholesale and Enterprise Functions Bryce Elliott left the bank in December. He now serves as the head of payments technology at Chase.
Shifting tech efforts
The bank continued to incur integration costs from the 2019 SunTrust and BB&T merger that were more expensive than anticipated, leading to cost saving efforts through added efficiencies and pullback on overall technology spend in 2023, Chief Executive Bill Rogers said during the bank’s Q4 earnings call on Jan. 18.
Now, the technology operations at Truist are feeling those pullbacks.
In the past six months, the bank has:
- Lost major technology leaders;
- Sold its asset-management subsidiary Sterling Capital Management to Guardian Capital for $70 million; and
- Shuttered its skunkworks venture unit Truist Foundry.
Truist did not respond to Bank Automation News’ request for comment.






